Privacy policy for craftycrab.ch
Status: 26.09.2023

Crafty Crab GmbH (hereinafter "we", "us", "our" or "Company") recognizes the importance of protecting your personal data and is committed to respecting your privacy and protecting your data in accordance with applicable data protection laws in Switzerland. This Privacy Policy explains how we collect, use, store and protect your personal data.

1. what data do we collect?
We may collect the following types of personal data:
- Last name, first name and contact information (e.g. address, email address, phone number).
- Order and payment information (e.g., order history, payment information)
- Customer communication information (e.g., support requests, feedback)
- Information that you voluntarily provide to us (e.g., product reviews, survey responses).

2. how do we use your data?
We use your personal data for the following purposes:
- Fulfilling your orders and providing our services
- Communicating with you and responding to your inquiries
- Improving our products and services
- Market research and analysis to optimize our offer
- Compliance with legal obligations

3. disclosure of your data
We will only share your personal data with third parties if this is necessary to fulfill our contractual obligations or legal requirements.

4. data security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss or misuse.

5. your rights
You have the right to access, rectify, delete, restrict processing and transfer your personal data. Please contact us to exercise these rights.

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6. cookies and tracking technologies
Our website uses cookies and similar tracking technologies. You can manage the use of cookies in your browser settings.
 

7. changes to this privacy policy
We reserve the right to change this privacy policy at any time. The updated version will be published on our website.
 

8. contact
If you have any questions or concerns about the processing of your personal data, you can contact us at info@craftycrab.ch.